Sinsation Privacy Policy

Read our Privacy Policy to understand how we protect your personal information and ensure a safe shopping experience. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from https://sinsation.co.za/ (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we also collect details about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We call this automatically-collected information “Device Information.”

We collect Device Information through the following technologies:

  • Cookies: Data files placed on your device that often include an anonymous unique identifier. For more details, visit All About Cookies.
  • Log files: Track actions on the Site, collecting data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record browsing details on the Site.

Additionally, when you make or attempt to make a purchase, we collect information like your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”

HOW WE USE YOUR PERSONAL INFORMATION

We use your Order Information primarily to fulfill orders placed through the Site. This includes processing payment, arranging shipping, and providing invoices or order confirmations. Additionally, we use this information to:

  • Communicate with you,
  • Screen orders for potential fraud or risk,
  • Provide information or advertising related to our products or services based on your preferences.

We also use Device Information to help us screen for fraud or risk (especially IP addresses) and to improve and optimize the Site. This includes generating analytics on how customers interact with the Site and evaluating the success of marketing campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to assist in using your data, as described above. For example:

  • We use WordPress to power our online store. Learn more about WordPress’ privacy practices here.
  • We use Google Analytics to analyze how customers use the Site. You can learn more about Google’s privacy practices here and opt-out here.

We may also share your Personal Information to comply with legal requirements, such as responding to a subpoena, search warrant, or other lawful requests for information, or to protect our rights.

DATA RETENTION

When you place an order, we retain your Order Information unless you request that we delete it.

AGE RESTRICTION

The Site is not intended for individuals under the age of 18.

CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, or if you have questions or concerns, please contact us by email at admin@sinsation.co.za or by mail at:

P.O. Box 4021, Honeydew, 2040